Chapter – 7
Atanu
Samanta and Deb Pratim Dutta welcomed me almost jointly to occupy the same
chair between them. I complied with their request though Gouri Chatterjee had
earlier requested me once again to sit on the front row as Dilip Sen, sales tax
consultant had left for home and would turn up sharp at 8 p.m. to join the
cocktail party.
Prizes
were nicely arranged on a table covered by immaculate white silken cloth at one
side of the dais. Rozario, Kelvin, Nag, Mandakini and other senior managers of
Rainbow head office seemed to be waiting for next announcement.
“Ladies
and gentlemen, now we start the second session of our today’s ceremony. I
request our beloved GM….” Looking at Chanakya Nag with smile Gouri Chatterjee
announced, “I mean Mr. Chanakya Nag to inaugurate the prize distribution
ceremony.”
Chanakya
Nag got up from his chair and said loudly without microphone, “Ladies and
gentlemen! You know that Rainbow is a worldwide international family. I am
sure, you know well that some members go out for attending job or business and
some look after household matters. But everybody meets in the family
get-together. Same thing we do in Rainbow. We meet here on such auspicious
occasion and enjoy. Tomorrow again we will be busy in our respective work. I
now invite Mrs. Nag to give away the prizes to the winning members.”
Mandakini
Nag got up from her chair and smilingly stood near the table on which prizes
were kept for distribution. Gouri Chatterjee caught hold of the microphone
mouthpiece by one hand and the list of winning candidates by other hand for
announcement. One handsome young medical representative stood beside the table
to help Mandakini in giving away the trophies with the announcement of Gouri
Chatterjee.
“Mr.
Binoy Bhusan Bhar! Please come upon the stage for collecting your prize; Oh! I
am sorry! You are getting two prizes. One, first prize in debate competition
and second prize, oh! It’s MD’s special prize for arranging all the office
functions systematically.” Gouri Chatterjee announced.
Binoy
Bhar came upon the stage from the side door and bent forward the upper portion
of his heavy body at sixty-degree angle. He collected from Mandakini Nag one
Parker 51 fountain pen as first prize in debate competition and one original
Japanese calculator as MD’s special prize. Holding up the prizes by his two
hands he once again bent forward his body above the waistline at sixty-degree
angle and turned towards the audience before exit.
Fatik
Nandi already told me about Binoy Bhar who although was very fond of his family
life, could not leave the office any day before 9 p.m. whenever Nag was in Calcutta . After office
hours Nag had fancy in playing cards almost everyday with DMs and DSMs and also
with his other favourite chaps in the big hall sitting around a convenient
table. Usual games were Flush or Rummy at stakes of coins and currency notes of
lower denominations. During the game, cold beer with spiced peanuts and snacks
were served by Binoy Bhar as directed by Nag. After the game everybody would
leave except Bhar who had the responsibility of closing and opening the office
with the help of two peons.
Before
joining Rainbow, Bhar used to work in a travel agency as Public Relation
Executive. Though this travel agency was having office on an infamous lane of
the most notorious red-light area of Calcutta, it’s tour itinerary included all
famous places of India, Nepal, Bhutan, Bangladesh, Sri Lanka and Thailand. It
had so much influence with rail, plane and shipping reservation counters that
only with few hours’ notice confirmed tickets were delivered to the clients.
On
the first day of his official visit to Rainbow as PR Executive of Transganges
Travels Bhar told confidently, in Safari tour to the Jungles of North Bengal
and Assam ,
elephants’ backs and the forest Bunglows were given preference first to his
company. Even in Rajasthan deserts, best camels were reserved for the tourists
booked through Transganges. There was a luxurious “Sikara”(boat) on Dal Lake of
Kashmir exclusively reserved for this travel agency.
Nag
was very much convinced by Bhar of Transganges Travels and very shortly
opportunity stumbled down at his feet to utilize services of this agency house.
He was informed by Rozario, the then Director (Marketing) over telephone from
his residence at his residential number that a four member party consisting his
two sisters-in-law and their husbands would visit Calcutta for a pleasure trip. He (Rozario)
would be happy if Chanakya Nag could arrange their sight-seeing tour to
North-Bengal, especially to Darjeeling , queen of
hill stations in the Himalayas .
Though
for official tour of Rainbow Managers and Executives, tickets were booked
through World Wide Travels, an international travel agency as approved by
Anderson, the then MD, Nag negotiated with Transganges Travels through Binoy
Bhar for this private tour of the close relatives of Rozario. Nag knew well
that officially being the Director (Marketing), Rozario was at the helm of
administration. A blue-eyed boy of Anderson, Rozario used to interfere in the
activities of Director, Commercial and Director, Technical. Anderson never
hindered him in his activities beyond his jurisdiction as the white gentleman
was captivated by this young man looking more like an Abyssinian than the
descendant of Portuguese who ruled the tiny state of Goa for a long time.
Nag
was aware of the fact that after Anderson, Rozario would become the MD of
Rainbow India. Foresight of Rozario was also very sharp. He developed
friendship with all four GMs who were favourites of Anderson. It was due to the
recommendation of Rozario, four regional heads having designation Divisional
Manager were elevated to post of General Manager – East, South, west and North.
Nag
told Bhar that he would arrange payment of the entire expenses of the tour of
MD’s relatives by cash only, not by cheque. Transganges Travels were delighted
for getting entry into Rainbow and assurance of cash payment without bill from
GM. Obviously such payment would not be liable for any tax.
Relatives
of Rozario enjoyed the tour very much. One medical representative having
headquarters at Siliguri was advised to receive the party at Bagdora airport
and accompany them during their tour to Darjeeling, Kalimpong, Gangtok and
Jaldapara forest. After going back to Bombay they expressed their happiness to
Rozario for the excellent hospitality extended to them by Nag and his boys.
Since
then Bhar became a person of Nag’s confidence. Within a month he was appointed
by Nag as the Administrative Officer of Rainbow Calcutta office with kind
permission of Rozario who in the meantime had become Managing Director
Designate of Rainbow India after abrupt retirement of Anderson.
“Ladies
and gentlemen! I now invite Mr. Deb Pratim Dutta, I mean our beloved Debu Dutta
to come upon the stage to collect the prize of best cricketer.” Gouri
Chatterjee announced on microphone.
Debu
went up to the dais to collect his prize from Mandakini Nag who seemed to be
stunned to look at the handsome tall young man with reddish white complexion
and well shaped body wearing bright crimson tight T-shirt on white trouser. He
looked like a romantic Hollywood hero. He became District Sales Manager, Home
Products very recently after Tarit Ganguly had been promoted to DM of this
division. Debu did not hesitate to admit that his wife Sikha had brought him
luck as immediately after their marriage he got his promotion as DSM from
Senior Sales Representative. Sikha was sitting with other ladies behind us,
which I could know afterwards. I met her for the first time only in the cocktail
party.
After
Debu Dutta, P.K. Sanyal came on then dais to collect his prize as best chess
player. Prodyot Kumar Sanyal, commonly known as PK, liked to be addressed like
that by his seniors. He was jolly and ever smiling with burning cigarette
gripped by his fingers. Nandi told me that PK could prepare instant story to
pamper Talukdar, his immediate boss and Chanakya Nag. I remember the day
Chanakya Nag introduced me with PK, a plump young man of short height and dark
complexion, “PK, meet Sumanta Bose, our DM Agrochemicals and Sumanta please
meet PK our DSM, Ethical Products.”
Shaking
hands with me PK said, “ Welcome Sir to Rainbow.”
Turning
his head to Nag he said, “Boss! You are great! Your forecast regarding railway
tender has come true. We will get the business.”
“Thank
you. Come to me after getting the business.” Nag said.
Prize
distribution ceremony was progressing fast. Nag seemed to be feeling uneasy on
the dais. Bhar, who was standing near the side door, came before Nag getting
his signal. Nag whispered something to him. Bhar left the auditorium
immediately.
“Ladies
and gentlemen! I now request Mr. Atanu Samanta to come upon the stage to
collect his prize as a best actor in the last drama presented by Rainbow sports
club.” Gouri Sankar announced.
Atanu
went upon the dais and collected a complete volume of the works of Shakespeare
from Mandakini as his prize.
Atanu
Samanta, Product Manager of Pharma Division was a cultured literary young man
of medium height and fair complexion with thinning hair above forehead and
bright eyes. He was humorous and smiling. For a short period Atanu worked in
Kipling and Kingsley as a field supervisor for pharmaceutical products.
In
Rainbow Pharma Division, medical representatives would report to District Sales
Manager who would again report to DM. So I was to some extent curious about job
responsibility of Atanu who told me a very interesting story in my cabin in
presence of Nandi.
It
was the story of an old pharmaceutical company in Calcutta. Though a private limited
company, it was wholly owned by a Jewish family. For some of their ethical
products there was good demand in rural areas as in the villages and suburban
towns most of the doctors used to own medical stores which were attached to
their clinics. These doctors placed regular orders with medical representatives
of this company who got to empty their detailing bag containing physician
samples on their tables. They got meagre salary and commission on sale. In
spite of personal and joint appeals, company did not settle their demands. So
one fine morning, management of this company saw ‘stop work’ notice submitted
by the medical representatives. MD was at that time in USA for a special
training in man power and man management. He came back by earliest flight to
Calcutta on being informed by his office of the grave situation as the sales
supervisors had also endorsed the agitation of the medical representatives.
Mr.
MD, a staunch worshipper of Jehovah, was a man of cool brain. He further
equipped himself with the recent training in man management during his short
visit to U.S.A. he met the leading members of the striking medical
representatives and sales supervisors and appreciated their action very much.
He further told them that had he been in their position he would have taken
recourse to same action. However, he admitted that all these problems had
cropped up due to absence of any sales conference for a long time. So he
invited all the medical representatives and sales supervisors to join him in a
conference to be followed by buffet lunch. Everybody was delighted with the
munificent attitude of the MD just returned from U.S.A. They heard about sales
conference accompanied by lunch or dinner held by multinational or big Indian
pharmaceutical companies. It would be an eventful occasion for them to attend
sales conference to be accompanied by lunch for the first time.
Morning
session ended with gala lunch. Fish being the top favourite of Bengali people,
fish fry was in abundance with chicken leg ‘Biriyani’ and mutton ‘Kabab’. Last
item was “Rosogolla” a favourite Bengali sweet.
Afternoon
session was fixed for personal discussion with MD. One after another sales
supervisors and medical representatives went inside MD’s cabin and came out
smiling. It was known afterwards that all sales supervisors were promoted to
Sales Managers and all medical representatives were made Territory Managers,
their salaries and commission remaining unaltered. Since commission was paid in
terms of percentage, more sales would fetch more money as per very simple
mathematical formula. Atanu paused for a moment and I burst into laughter.
Nandi also joined me. Being a humorist Atanu did not laugh and said seriously,
“Sorry! I have not yet finished my story.”
“An
upcountry sales supervisor rushed towards MD’s chamber when all the new
managers left the office. The poor fellow was awfully late as his train had
been held up at a railway station by the agitating passengers travelling
without tickets in the previous train and punished instantly with heavy penalty
by the mobile checking staffs.
Mr.
MD listened to the gentleman with patience and said, “My boy! I am sorry, there
is nothing left for you as you are late.”
“Sir,
I have told you everything. Please do something for me.” The sales supervisor said
desperately.
Mr.
MD consoled him by patting his back and said, “Ok boy! I will give you
promotion. But are you prepared for less salary?”
“I
don’t mind Sir! Please give me promotion.” Sales supervisor almost cried.
“Ok!
My boy! From today you are my Product Manager! Congratulations!” Mr. MD said
with ecstasy.