Chapter – 4
Family members of
office and field staffs assembled in the main office hall. Binoy Bhar requested
ladies and children loudly to enter the auditorium and take their seats, as the
head office bosses would arrive at any moment. They would be accompanied by
Chanakya Nag. Ramani Talukdar had already come to office to arrange for the
reception of foreign and Indian dignitaries.
Talukdar
showed me the blueprint of the protocolic reception as outlined by Chanakya Nag
seven days back. Three Divisional Managers i.e. Divisional Manager Ethical Products alias Ramani Talukdar,
Divisional Manager Home Products alias Tarit Ganguly and Divisional Manager Agro Chemicals alias Sumanta Basu i.e. my poorself would
stand in front of the reception group at the office gate.
Air-conditioned
foreign Limousine carrying Robert Kelvin, Lionidus Rozario and Chanakya Nag
would be attended by Ramani Talukdar. Other two Ambassador cars carrying
Gregory Antony, all India Manager for Ethical Products, Homi Rustam
Phuchkanwala, all India Manager for Home Products, Chandranath Gupta, all India
Manager for Agro-Chemicals, Narayana Govinda Subbarao Naidu, Manager – Manpower
and Man-Management, Dr. Pradip Kiran Mehta, Manager – Ethical Technical
Service, William Vincent Fernandez, Manager – Sales Promotion and Mahendra
Lalchand Soni, Assistant Manager – Audio Visual Training System would be
attended by Tarit Ganguly and myself.
Behind
Divisional Managers would stand second ranking managers like
Atanu Samanta, Product Manager – Ethical Products Division, Prodyot
Sanyal, District Sales Manager – Ethical Products Division, Deb Pratim Dutta,
District Sales Manager-Home Products Division and Chandan Purakyastha, Sales
Executive of my division i.e. Agro-Chemicals.
Binoy
Bhusan Bhar would stand just at the gate of Rainbow House along with Haldhar
Jana and Ramchandra Mondol on his right and left sides.
On
the first floor entire group of dignitaries would be received by Mandakini Nag,
wife of Chanakya Nag. She would be aided by Keya Talukdar, wife of Ramani
Talukdar and Swapna Ganguly, wife of Tarit Ganguly at the main door of the auditorium.
This
year’s special attraction was the Rainbow’s own auditorium. Till last year
foundation day of Eastern Regional office of Rainbow India used to be celebrated at the
banquet hall and the attached lawn of nearby three star hotel. This would normally
cost high to the company and cause inconvenience to the family members.
Opportune
moment came to Chanakya Nag when the adjacent block on the same floor was about
to be disposed of by a Delhi based company
willing to wind up their business in Calcutta .
He convinced head office bosses and tackled the landlord very efficiently by
paying him handsome non-refundable advance money. Entire floor with huge area
came under occupation of Rainbow with exclusive right of the roof. Except two
big shops, one departmental store and another automobile distributor on the two
sides of main gate, whole building appeared to be owned by Rainbow. Being so
happy with big amount of non-refundable advance amount, landlord of the
building changed its name to Rainbow House from old name Jagattarini Bhawan.
Nandi
said, “Sir, landlord got the overall benefit. Besides getting huge amount, he
succeeded in getting a job in Rainbow for his son-in-law staying with him. It’s
the job of stamp clerk having no worry, no tension!”
“Stamp
clerk?” I exclaimed.
“Yes
Sir. His job is to stamp the medicine packets or bottles scheduled for
government supply.” Nandi said.
“But
such stamping is the job of the government Inspectors!” I said.
“You
are right Sir. So far as the system is concerned, Inspectors will check up the
medicine in respect of specifications mentioned on the labels, order form and
challan. If everything is O.K., packets or bottles will be stamped by the
Inspectors before final packing in cardboard cartons or wooden cases, not the
suppliers.” Nandi said and smiled at me. Without waiting for my next question
he said further, “If the system is followed, both the parties will be losers.”
I
could not follow Nandi and hence looked at him with curiosity. He said with
seriousness on his face, “Sir, one thing I must tell you, Rainbow is very much
particular about maintaining quality of the medicine. Because it is for
government supplies, quality is not degraded. Multinational company like
Rainbow is always conscious about quality, dignity and popularity. But these
three virtues can not fetch business. For procuring government order two
essential factors play important role. One, the lowest price and another,
unofficial arrangement starting from top to bottom including these Inspectors.
To cope with the second clause, only alternative is to supply less quantity
with the cooperation of the Inspectors who are normally overwhelmed with the
warm hospitality of Rainbow.”
Ramani
Talukdar entered my cabin and said, “Bose, let us go down. They are coming.”
We
stood like army regiment in “attention” position as per blueprint on the
footpath in front of the gate. Everybody was silent and checked up necktie
knot. Within five minutes, the large air-conditioned black Limousine followed
by two white Ambassador cars arrived below Rainbow House. Chanakya Nag was
beside the driver of the Limousine. He got down from the car and opened the
door of the rear seat to help Rozario and Kelvin get down. Though Talukdar
tried to throw his body for opening the rear door, he missed the big catch.
Chanakya Nag advised him to look after other guests and proceeded towards the
gate along with Rozario and Kelvin.
Talukdar
introduced me with Gregory Antony, Homi Rustam Phuchkanwala and other guests. I
knew Chandranath Gupta as he had been with Rozario during my interview in Bombay .
Chanakya
Nag showed Kelvin and Rozario the new glow-sign board of Rainbow House and
company’s nameplates written in English, Hindi and Bengali on both sides of the
gate. Glossy brass letters shining like polished gold were fixed on black
stone. Entire group reached the first floor walking up slowly on the thickly
carpeted wide staircase.
Mandakini
Nag was waiting at the auditorium gate with smiling face along with
Keya Talukdar and Swapna Ganguly standing on her both sides. Their faces
seemed to be glittering with more brilliant smile like the smiling stage girls
standing on both sides of the magician exhibiting his magic skill.
On
arriving at the auditorium main gate Rozario shook both fair and soft hands of
Mandakini Nag by his blackish hard hands and said, “Halloo…Halloo Mandakini!
How are you?”
“Very
good! Thank you Sir!” replied Mandakini.
Though waiting for warm
“shake hands” from the two big dignitaries, both Swapna Ganguly and Keya
Talukdar were disappointed as Rozario and Kelvin did not do that. Instead,
Rozario entered the auditorium along with Kelvin keeping his left hand on
Mandakini’s lower back. However Rozario did not disappoint Swapna Ganguly.
While entering the stadium he patted softly Swapna’s plump cheek with his
finger and rubbed her protruding breasts with his right elbow as if not
intentionally. Being excited with sudden ecstasy Swapna jerked her bobbed hair
and said “Thank you, Sir.” Keya Talukdar stood aside with pale face and looked
at Swapna. Tarit Ganguly observed the entire episode standing beside me and
seemed to be delighted with the performance of his wife. He introduced Swapna
with Homi Phuchcanwala, his all India
boss who shook hand with her and entered the auditorium hand in hand. Tarit
Ganguly followed them.
Ramani
Talukdar seemed to be thoughtful, whether due to poor performance of his wife
or his failure in attending Rozario and Kelvin as per blueprint, I could not
make out at that moment. But this much I could understand that he was a
practical salesman. He changed his facial expression instantly seeing his
divisional all India
Manager Gregory Antony talking to Chandranath Gupta before entering the
auditorium. He almost dragged his wife Keya and brought her before Antony for introduction.
With
ready-made smile Talukdar told Antony ,
“Sir, I told you many times about my wife Keya? Here she is.”
Gregory
Antony shook his masculine hands with thin dry hands of Keya and said, “How do
you do fair lady? I am so glad to meet you.”
Keya
almost jumped up an inch above the ground and said “Thank you, Thank you.”
Talukdar
seemed to be tremendously happy and escorted his wife and Antony to the auditorium. So far I studied
Talukdar within few days, he would prefer to be satisfied with buttermilk to
pure milk not available when desired.
“Nice
door-ballad! How do you feel Mr. Bose?”
I
looked behind and found my departmental boss Chandrakanth Gupta smiling. He
seemed to have enjoyed the reception of big bosses. I did not comment anything,
simply smiled at him. I requested Gupta to enter the auditorium as I got to
take care of other head office managers. Fortunately Gouri Shankar Chatterjee,
who was given charge of conducting the function along with Binoy Bhar, came out
and escorted Gupta into the auditorium.
Though
Atanu Samanta, Prodyot Sanyal, Deb Pratim Dutta, Chandan Purokayastha and Binoy
Bhar were standing behind me, I requested Subbarao Naidu, Pradip Mehta, William
Fernandez and Mahendra Soni to get inside the auditorium. After they had gone,
I requested all my other junior colleagues to enter the auditorium in spite of
their resistance. However they complied with my request.
I
felt a pat on my shoulder and looked back.
“Bravo
Sumanta! Well done! I am happy with you.” Chanakya Nag said.
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