COCKTAIL IN THE RAINBOW - Chapter - 7

Chapter – 7

Atanu Samanta and Deb Pratim Dutta welcomed me almost jointly to occupy the same chair between them. I complied with their request though Gouri Chatterjee had earlier requested me once again to sit on the front row as Dilip Sen, sales tax consultant had left for home and would turn up sharp at 8 p.m. to join the cocktail party.

Prizes were nicely arranged on a table covered by immaculate white silken cloth at one side of the dais. Rozario, Kelvin, Nag, Mandakini and other senior managers of Rainbow head office seemed to be waiting for next announcement.

“Ladies and gentlemen, now we start the second session of our today’s ceremony. I request our beloved GM….” Looking at Chanakya Nag with smile Gouri Chatterjee announced, “I mean Mr. Chanakya Nag to inaugurate the prize distribution ceremony.”

Chanakya Nag got up from his chair and said loudly without microphone, “Ladies and gentlemen! You know that Rainbow is a worldwide international family. I am sure, you know well that some members go out for attending job or business and some look after household matters. But everybody meets in the family get-together. Same thing we do in Rainbow. We meet here on such auspicious occasion and enjoy. Tomorrow again we will be busy in our respective work. I now invite Mrs. Nag to give away the prizes to the winning members.”

Mandakini Nag got up from her chair and smilingly stood near the table on which prizes were kept for distribution. Gouri Chatterjee caught hold of the microphone mouthpiece by one hand and the list of winning candidates by other hand for announcement. One handsome young medical representative stood beside the table to help Mandakini in giving away the trophies with the announcement of Gouri Chatterjee.  

“Mr. Binoy Bhusan Bhar! Please come upon the stage for collecting your prize; Oh! I am sorry! You are getting two prizes. One, first prize in debate competition and second prize, oh! It’s MD’s special prize for arranging all the office functions systematically.” Gouri Chatterjee announced.

Binoy Bhar came upon the stage from the side door and bent forward the upper portion of his heavy body at sixty-degree angle. He collected from Mandakini Nag one Parker 51 fountain pen as first prize in debate competition and one original Japanese calculator as MD’s special prize. Holding up the prizes by his two hands he once again bent forward his body above the waistline at sixty-degree angle and turned towards the audience before exit.

Fatik Nandi already told me about Binoy Bhar who although was very fond of his family life, could not leave the office any day before 9 p.m. whenever Nag was in Calcutta. After office hours Nag had fancy in playing cards almost everyday with DMs and DSMs and also with his other favourite chaps in the big hall sitting around a convenient table. Usual games were Flush or Rummy at stakes of coins and currency notes of lower denominations. During the game, cold beer with spiced peanuts and snacks were served by Binoy Bhar as directed by Nag. After the game everybody would leave except Bhar who had the responsibility of closing and opening the office with the help of two peons.

Before joining Rainbow, Bhar used to work in a travel agency as Public Relation Executive. Though this travel agency was having office on an infamous lane of the most notorious red-light area of Calcutta, it’s tour itinerary included all famous places of India, Nepal, Bhutan, Bangladesh, Sri Lanka and Thailand. It had so much influence with rail, plane and shipping reservation counters that only with few hours’ notice confirmed tickets were delivered to the clients.

On the first day of his official visit to Rainbow as PR Executive of Transganges Travels Bhar told confidently, in Safari tour to the Jungles of North Bengal and Assam, elephants’ backs and the forest Bunglows were given preference first to his company. Even in Rajasthan deserts, best camels were reserved for the tourists booked through Transganges. There was a luxurious “Sikara”(boat) on Dal Lake of Kashmir exclusively reserved for this travel agency.

Nag was very much convinced by Bhar of Transganges Travels and very shortly opportunity stumbled down at his feet to utilize services of this agency house. He was informed by Rozario, the then Director (Marketing) over telephone from his residence at his residential number that a four member party consisting his two sisters-in-law and their husbands would visit Calcutta for a pleasure trip. He (Rozario) would be happy if Chanakya Nag could arrange their sight-seeing tour to North-Bengal, especially to Darjeeling, queen of hill stations in the Himalayas.

Though for official tour of Rainbow Managers and Executives, tickets were booked through World Wide Travels, an international travel agency as approved by Anderson, the then MD, Nag negotiated with Transganges Travels through Binoy Bhar for this private tour of the close relatives of Rozario. Nag knew well that officially being the Director (Marketing), Rozario was at the helm of administration. A blue-eyed boy of Anderson, Rozario used to interfere in the activities of Director, Commercial and Director, Technical. Anderson never hindered him in his activities beyond his jurisdiction as the white gentleman was captivated by this young man looking more like an Abyssinian than the descendant of Portuguese who ruled the tiny state of Goa for a long time.

Nag was aware of the fact that after Anderson, Rozario would become the MD of Rainbow India. Foresight of Rozario was also very sharp. He developed friendship with all four GMs who were favourites of Anderson. It was due to the recommendation of Rozario, four regional heads having designation Divisional Manager were elevated to post of General Manager – East, South, west and North.

Nag told Bhar that he would arrange payment of the entire expenses of the tour of MD’s relatives by cash only, not by cheque. Transganges Travels were delighted for getting entry into Rainbow and assurance of cash payment without bill from GM. Obviously such payment would not be liable for any tax.

Relatives of Rozario enjoyed the tour very much. One medical representative having headquarters at Siliguri was advised to receive the party at Bagdora airport and accompany them during their tour to Darjeeling, Kalimpong, Gangtok and Jaldapara forest. After going back to Bombay they expressed their happiness to Rozario for the excellent hospitality extended to them by Nag and his boys.

Since then Bhar became a person of Nag’s confidence. Within a month he was appointed by Nag as the Administrative Officer of Rainbow Calcutta office with kind permission of Rozario who in the meantime had become Managing Director Designate of Rainbow India after abrupt retirement of Anderson.

“Ladies and gentlemen! I now invite Mr. Deb Pratim Dutta, I mean our beloved Debu Dutta to come upon the stage to collect the prize of best cricketer.” Gouri Chatterjee announced on microphone.

Debu went up to the dais to collect his prize from Mandakini Nag who seemed to be stunned to look at the handsome tall young man with reddish white complexion and well shaped body wearing bright crimson tight T-shirt on white trouser. He looked like a romantic Hollywood hero. He became District Sales Manager, Home Products very recently after Tarit Ganguly had been promoted to DM of this division. Debu did not hesitate to admit that his wife Sikha had brought him luck as immediately after their marriage he got his promotion as DSM from Senior Sales Representative. Sikha was sitting with other ladies behind us, which I could know afterwards. I met her for the first time only in the cocktail party.

After Debu Dutta, P.K. Sanyal came on then dais to collect his prize as best chess player. Prodyot Kumar Sanyal, commonly known as PK, liked to be addressed like that by his seniors. He was jolly and ever smiling with burning cigarette gripped by his fingers. Nandi told me that PK could prepare instant story to pamper Talukdar, his immediate boss and Chanakya Nag. I remember the day Chanakya Nag introduced me with PK, a plump young man of short height and dark complexion, “PK, meet Sumanta Bose, our DM Agrochemicals and Sumanta please meet PK our DSM, Ethical Products.”

Shaking hands with me PK said, “ Welcome Sir to Rainbow.”

Turning his head to Nag he said, “Boss! You are great! Your forecast regarding railway tender has come true. We will get the business.”

“Thank you. Come to me after getting the business.” Nag said.

Prize distribution ceremony was progressing fast. Nag seemed to be feeling uneasy on the dais. Bhar, who was standing near the side door, came before Nag getting his signal. Nag whispered something to him. Bhar left the auditorium immediately.

“Ladies and gentlemen! I now request Mr. Atanu Samanta to come upon the stage to collect his prize as a best actor in the last drama presented by Rainbow sports club.” Gouri Sankar announced.

Atanu went upon the dais and collected a complete volume of the works of Shakespeare from Mandakini as his prize.    

Atanu Samanta, Product Manager of Pharma Division was a cultured literary young man of medium height and fair complexion with thinning hair above forehead and bright eyes. He was humorous and smiling. For a short period Atanu worked in Kipling and Kingsley as a field supervisor for pharmaceutical products.

In Rainbow Pharma Division, medical representatives would report to District Sales Manager who would again report to DM. So I was to some extent curious about job responsibility of Atanu who told me a very interesting story in my cabin in presence of Nandi.

It was the story of an old pharmaceutical company in Calcutta. Though a private limited company, it was wholly owned by a Jewish family. For some of their ethical products there was good demand in rural areas as in the villages and suburban towns most of the doctors used to own medical stores which were attached to their clinics. These doctors placed regular orders with medical representatives of this company who got to empty their detailing bag containing physician samples on their tables. They got meagre salary and commission on sale. In spite of personal and joint appeals, company did not settle their demands. So one fine morning, management of this company saw ‘stop work’ notice submitted by the medical representatives. MD was at that time in USA for a special training in man power and man management. He came back by earliest flight to Calcutta on being informed by his office of the grave situation as the sales supervisors had also endorsed the agitation of the medical representatives.

Mr. MD, a staunch worshipper of Jehovah, was a man of cool brain. He further equipped himself with the recent training in man management during his short visit to U.S.A. he met the leading members of the striking medical representatives and sales supervisors and appreciated their action very much. He further told them that had he been in their position he would have taken recourse to same action. However, he admitted that all these problems had cropped up due to absence of any sales conference for a long time. So he invited all the medical representatives and sales supervisors to join him in a conference to be followed by buffet lunch. Everybody was delighted with the munificent attitude of the MD just returned from U.S.A. They heard about sales conference accompanied by lunch or dinner held by multinational or big Indian pharmaceutical companies. It would be an eventful occasion for them to attend sales conference to be accompanied by lunch for the first time.

Morning session ended with gala lunch. Fish being the top favourite of Bengali people, fish fry was in abundance with chicken leg ‘Biriyani’ and mutton ‘Kabab’. Last item was “Rosogolla” a favourite Bengali sweet.

Afternoon session was fixed for personal discussion with MD. One after another sales supervisors and medical representatives went inside MD’s cabin and came out smiling. It was known afterwards that all sales supervisors were promoted to Sales Managers and all medical representatives were made Territory Managers, their salaries and commission remaining unaltered. Since commission was paid in terms of percentage, more sales would fetch more money as per very simple mathematical formula. Atanu paused for a moment and I burst into laughter. Nandi also joined me. Being a humorist Atanu did not laugh and said seriously, “Sorry! I have not yet finished my story.”

“An upcountry sales supervisor rushed towards MD’s chamber when all the new managers left the office. The poor fellow was awfully late as his train had been held up at a railway station by the agitating passengers travelling without tickets in the previous train and punished instantly with heavy penalty by the mobile checking staffs.

Mr. MD listened to the gentleman with patience and said, “My boy! I am sorry, there is nothing left for you as you are late.”

“Sir, I have told you everything. Please do something for me.” The sales supervisor said desperately.

Mr. MD consoled him by patting his back and said, “Ok boy! I will give you promotion. But are you prepared for less salary?”

“I don’t mind Sir! Please give me promotion.” Sales supervisor almost cried.

“Ok! My boy! From today you are my Product Manager! Congratulations!” Mr. MD said with ecstasy.